Antivirus help

First off, if you don't use AVG Antivirus you need to ask yourself why not?

It is free for home use (on one computer) and the licensed versions are half the cost of the 'leading' vendors. I wonder if they are half the cost because they only use half the RAM or half the processing power? No matter, it is light weight and it is rock solid. I use it to clean systems 'protected' by Norton and others regularly.

Now if you're REALLY in a pickle because you simply could not resist clicking OK on that wonderfully thoughtful offer you received as you browsed the web there is still hope.

You need three tools, all are free and all are indispensible. Download them now, BEFORE you need them.

Malwarebytes is an absolutely indispensable tool for cleaning infected machines.

ComboFix - For seriously compromised systems. ComboFix runs a battery of tests and will clean just about anything. It has not failed me yet. Don't download the product at the top of the page - it is just an advertisment. Scroll down to the link named bleepingcomputer.com.

Dial-a-fix - a collection of known fixes which addresses issues with Windows Update, Microsoft Installer, and more.

Don't be scared. These are great tools used by pros everywhere.